FAQs

Below are some of the most asked questions over the years. If you don't see your issue or inquiry, don't hesitate to send us an email.
If you have other questions, please just send it to wefreshkids213@gmail.com.

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Need Help?

If you have an issue or question about an order, you can visit our Contact us page and fill out the form.

We take customer service seriously and try to respond within 24-48 hours!

Most General Questions

We usually print in 1-3 business days. Sometimes orders go out the same day depending on if we already have the design ready. We take pride in our fast delivery

YES, we have always provided Free Shipping on all of our orders. We use USPS for delivery. If you are in a rush and need something immediately, please email prior about alternate rush creation and shipping options.

Yes, we offer a Free exchange for unworn products sent back to us within 12 days. You must pay for return shipping. If you are at all unsatisfied with your order, you can send back your product within 30 days for a no-hassle return.

Yes, please check our custom section to see what may be available. Also, you can contact us about specialized onesies or tops you may have in mind. We have made family theme shirts for birthdays, family trips, etc. Just send us an email and see if we can help.

Yes, we actually have thousands of different designs. Just ask to see what's available and we will correspond back via email.

Yes, even if we are not creating and printing up shirts, we do check our emails frequently and try to stay in communication with all customers

Depending on what kind of design you are purchasing we either will just a full-color eco-friendly ink for tops with many colors. For custom designs such as our "Gold Chain", we will use a gold vinyl. All products are individually designed and put together.

We started in the year 2020, and have printed over a thousand onesies and tops since the beginning. We've shipped to every state in the US and about 4 outside countries throughout the world.
Each onesie or top comes with a care card. We recommend washing with warm or cold water and drying with low or no heat as a setting. Our shirts are created to endure multiple washes and have lasted for years.
You will find the onesies/tops size charts when selecting products. When in doubt, we always recommend to "Size up" at purchase if at all worried. Kids grow fast and some materials can shrink so we just advise to pick the larger size to be safe.
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